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Why Are There So Many CustoMonsters These Days?

For as long as humans have been exchanging goods and services, there have been dissatisfied customers . But does it seem to you that customers today are on a shorter fuse? Theyre more easily... Read More

By: Dave Kramer Wednesday January 6, 2016 comments Tags: CustoMonster, customer service, customer retention

Tips to Maintain Client Confidentiality

When I moved from the restaurant industry into my own venture as a personal chef, I had a world of business etiquette to learn. Of all the things I was managing (and mismanaging) in the beginning,... Read More

By: AJ O'Brien Wednesday December 23, 2015 comments Tags: customer retention, clients

4 SBO-Tested Social Media Customer Retention Strategies

For a small business owner, social media gives you a way to re-engage past customers and bring them back for more. But theres an art to sharing exactly the right kind of content in the right way, at... Read More

By: Andrea Lotz Wednesday November 4, 2015 comments Tags: customer retention, social media

5 Content Tools that Empower Customer Retention

Customer retention starts as soon as the sale is made, if not before. Every step of the way, your professionalism, personal interest, and communication determines how that customer views you . The... Read More

By: Andrea Lotz Wednesday July 29, 2015 comments Tags: content marketing, customer retention